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The skills that become increasingly valuable as technology advances are about what we’re like, not about what we know

The skills that become increasingly valuable as technology advances are about what we’re like, not about what we know The skills that become increasingly valuable as technology advances are about what we’re like, not about what we know
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Humans are Underrated
From a book
Humans are Underrated
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Everyone can get better, but it will be hard for some people, and some just won't want to do it. Think of the IT guy at South-west Airlines. It isn't about what they know. It's just the way they are.

Life will be increasingly tough for those people. Organizations used to have a place for them, in solid middle-class jobs in factories or back offices. But those are the jobs that technology is rapidly taking over. As the shift in valuable skills continues, organizations are finding not only that they have no jobs for the disengaged and socially inept, but that such people are toxic to the enterprise and must be removed.

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